An estimated 15-20% of billable time lost to tracking gaps. Attorneys logging time at end of day from memory — missing short phone calls, emails, and research tasks that add up to 60-90 minutes daily. The firm had tried manual time entry reminders and calendar blocking without improvement.
Automatic time capture in Clio through three channels: email parsing (incoming and outgoing mail auto-logs to matter), call logging via Clio phone integration, and calendar event sync. A daily reconciliation workflow at 10pm surfaces all auto-captured activity for attorney confirmation. Weekly rollup report for the managing partner shows capture rate by attorney.
Attorneys will not proactively log time consistently, but they will confirm auto-captured entries that are already 90% correct. End-of-day confirmation takes 5 minutes vs. 30 minutes of memory-based entry. Email parsing is the highest-leverage channel in a contingency firm. Call logging was the second highest-leverage addition — phone calls are the most consistently under-logged activity in PI practices.
Take the 5-minute assessment to see if this type of project fits your situation — and which specialist is the right match.
Take the free assessmentFree · 5 minutes · No sales call required